Robot Vacuum Models We Service
We service the current and recent ranges: Roborock S5 to S8 and the Q-series, Ecovacs Deebot T-series and X-series, iRobot Roomba, Dreame, Eufy, Xiaomi, Neato, Narwal, Shark, Tineco, Samsung Jet Bot, LG CordZero and Makita. Parts availability varies quite a bit by model, so contact us to confirm yours before you bring it in.
Bring the robot and its dock. A lot of "won't charge" faults turn out to be the dock rather than the robot, and testing both together is the only way to tell.
Robot Vacuum Repair Prices, Brisbane
Basic diagnostic and quote: Free
Advanced diagnostic, board-level fault finding: $49
Battery replacement: from $149
Full service and clean: from $99
Sensor, LiDAR or motor repair: from $129
Charging dock or base station repair: from $99
Wheel or brush module: from $99
Board-level and PCB repair: from $149
Every repair is backed by a 12-month warranty on parts and workmanship, and you get a fixed quote before any work starts.
Board-Level and PCB Repairs
When the mainboard is the fault, most repairers replace the whole unit or send it interstate. We diagnose and repair at board level in our Milton workshop: power faults, charging circuits, motor drivers and sensor inputs. It is often the difference between a repair from $149 and buying a new robot vacuum.
Brands We Repair
Roborock, Ecovacs Deebot, iRobot Roomba, Dreame, Eufy, Xiaomi, Samsung Jet Bot, LG CordZero, Narwal, Shark, Tineco, Neato and Makita.
Faults We Fix
Battery no longer holding charge, loss of suction, brush or side brush not spinning, wheel module failure, LiDAR and laser distance sensor faults, cliff and bump sensor errors, docking and charging failures, self-emptying station problems, water pump and mop module faults, WiFi and app connection loss, firmware issues, and mainboard failure.
Why Brisbane Chooses Phone Medic
13 years repairing devices in Brisbane, from our own workshop at 105 Milton Road, Milton, next to Suncorp Stadium.
Free basic diagnostic. Many repairers charge $49 just to look at it.
12-month warranty on parts and workmanship. The common offer elsewhere is 90 days.
A fixed quote before any work begins, so the price does not move.
We are in Brisbane, not an hour out of town.
Mail-in repairs accepted from anywhere in Australia, and we post it back to you.
Area for Mail-in Services: All QLD are welcome
Area for Drop-in Person: All Greater Brisbane are welcome
Areas we serve:
Inner Suburbs
- Bowen Hills - Brisbane CBD - East Brisbane - Fortitude Valley - Herston
- Highgate Hill - Kangaroo Point - Kelvin Grove - New Farm - Newstead
- Paddington - Petrie Terrace - Red Hill - South Brisbane - Spring Hill
- Teneriffe - West End - Woolloongabba and surrounding suburbs.
Northern Suburbs
- Everton Park - Grange - Lutwyche - Mitchelton - Newmarket - Stafford
- Wavell Heights - Windsor and surrounding suburbs.
Western Suburbs
- Ashgrove - Auchenflower - Bardon - Chapel Hill - Chelmer - Enoggera
- Fig Tree Pocket - Graceville - Indooroopilly - Kenmore - Kenmore Hills
- Milton - Moggill - Mount Coot-tha - Sherwood - St Lucia - Taringa - The Gap
- Toowong and surrounding suburbs.
Common Robot Vacuum Questions
Which robot vacuum brands do you repair?
Roborock, Ecovacs Deebot, iRobot Roomba, Dreame, Eufy, Xiaomi, Neato and more. Contact us to confirm parts availability for your model.
Do I need to bring the dock?
Yes. Bring the robot and its dock. Many charging faults are dock-related, so testing both together gives an accurate diagnosis.
Can you fix navigation errors?
Yes. We repair LiDAR modules, cliff sensors, bump sensors and wheel encoders, and provide firmware updates where applicable.
How long do robot vacuum repairs take?
After assessing the fault and parts availability, we will confirm the expected repair timeframe. Many common repairs can be completed quickly, depending on the fault and parts availability — contact us for current turnaround times.
Do you provide a warranty?
Yes. Every robot vacuum repair includes a 12-month warranty on parts and workmanship, excluding new physical or liquid damage.
What does a robot vacuum repair cost?
It depends on the brand, model and fault. Battery replacement starts from $149, and the basic diagnostic and quote are free. See the price list above, and we confirm a fixed price before any work starts.
Will you access my app or cloud data?
No unnecessary data access. We use secure resets and diagnostics, and you may be asked to log in yourself if a vendor app is required.
We also repair Dyson vacuums and robot vacuum batteries.